I've been having what I believe are connection issues since the first version that I installed of the Skype for Business for Mac client. Up until the latest update I would get not error message and would only notice the issue as I received missed conversations emails. Here is a post from November 2016 that I posted on the Microsoft Tech Community forums, but got no reply -> ' I'm getting emails about missed conversations in Skype for Business for Mac even though my Skype for Business is connected. When this happens, I try to send someone a chat message and it doesn't throw an error, but the message is not received.

• Skype For Business Mac Versions

Help and support for the Microsoft Skype for Business app on PC, Mac, and mobile. Find how-to articles, watch video tutorials, and get the most out of your Office 365 subscription. Skype for Business on Mac. Updates are available from Microsoft AutoUpdate (MAU). To use MAU, start Skype for Business on Mac, and then choose Help > Check for Updates.If you have not yet installed Skype for Business on Mac, you can do so from the Microsoft Download Center. 16.20 release. Skype for Business on Mac. Updates are available from Microsoft AutoUpdate (MAU). To use MAU, start Skype for Business on Mac, and then choose Help > Check for Updates.If you have not yet installed Skype for Business on Mac, you can do so from the Microsoft Download Center. Hi everyone, We’re excited to announce that Skype for Business Mac is now available to public. We have a collection of great training topics that help you quickly connect with co-workers and business partners using instant messaging (IM), online meetings, calling, video conferencing, and sharing and collaboration tools. Skype for Business on Mac requires that the user be running Mac OS X El Capitan, or higher. It is worth noting that a recent update in September 2018 fixed issues that now allow the program to fully support Mac OS Mojave.

Skype For Business Mac Versions

I have to restart Skype for Business for those messages to be delivered and to be able to use Skype for Business again. It's like Skype for Business is loosing connection. In addition to this, I've had issues: • Joining calls. This is fixed by restarting Skype for Business. • When on a call, I'm not able to share my screen. This is also fixed by restarting Skype for Business.

After the latest update for Skype for Business (version 16.5.185), I started getting a mac notification for Skype for Business that says 'We're having trouble connecting to the server. If this continues, please contact your support team.' Some days I get this error notification every ~15min on other days I get it every ~1hour or so. When this started happening, I found this, and commented on it to try to get some help, but was instructed to create a separate thread as my issue seemed to be different since our DNS entries we're confirmed to be correctly configured. As part of my troubleshooting I setup a Windows 10 VM on my Mac and installed the Skype for Business client on it. I tried it out for 2 full days and I had none of these issues happen on that Windows client, so is there some extra configuration that must happen on a Mac to get the client working correctly?

Any help to resolve this would be greatly appreciated. Hello Carlos, Are you using pure Skpe for Business Online or have local Skype for Business server or in a Hybrid environment?

Please let me know the detailed environment. Please sign out Skype for Business and then start Terminal and run the following commands to clear the user application cache. Rm -rf ~/Library/Containers/com.microsoft.SkypeForBusiness 2. Killall cfprefsd Start Skype for Business again and monitor to see if this issue occurs again. If yes, could you please change another network to see if it works fine? You can also do another test of changing another Mac if it is convenient for you.

Best, Alison. Hello Carlos, Could you please try using another Mac and see if the issue is related to the computer itself? If Skype for Business works fine in another Mac, we may need to collect three logs in the problematic Mac. Steps: Sign out Skype for Business --> Terminal 1. Rm -rf ~/Library/Containers/com.microsoft.SkypeForBusiness 2.

Killall cfprefsd 3. Sudo tcpdump -w ~/Downloads/CaptureMSFT.pcap (Restart the preferences Daemon) 4. Why don't i have all the apps for office 2016 on my macbook. Type password 5.

Sudo killall -HUP mDNSResponder 6. Sudo crlrefresh r f 7. Reproduce the issue –IM issue/ Call issue or other. Depending on the issue it is recommended to wait about 3 minutes to allow the sign-in and Exchange Autodiscover process to complete.

Once you’ve reproduced the issue. Stop the network trace using Ctrl-C. In the first terminal. In the first Terminal, run system_profiler and redirect the output to the downloads folder. System_profiler > ~/Downloads/systeminfo.txt System_Profiler takes some time to complete. The path of Skype for Business LwaTracing/LccMedia binary log files.